Customer feedback
Hear what customers think of your goods and service, and reply in the same place.
Chats will let you message your customers — collect their feedback, answer questions about your merchandise and follow up on payments — all connected to your books.
Grace N.
Customer · owes you UGX 15,000
What we’re planning
Hear what customers think of your goods and service, and reply in the same place.
Share an item straight from your stock — with its price and how many are left — when a customer asks.
Gently remind customers who owe you, using the balances already in “Owed To You”.
When a chat turns into a sale, Wanja offers to record it for you — nothing is saved until you confirm.
Tell us how you’d like to talk with your customers, and we’ll let you know as soon as Chats is ready.